Scott Cress: Clarity
at scale

Scott Cress, senior design & operations leader for complex products and regulated environments. Now S.O.C. & Logistics Manager at Sectek.

All work Résumé (PDF)

What I bring

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Experience

From design leadership into operations. Full history

S.O.C. & Logistics ManagerNow Sectek Jul 2025 – present
Design Operations Officer / COO · Director of Design Collectiv Technologies 2020 – 2024
Sr. Contractor, UX, Interface & Graphics Strivacity 2019 – 2020
UX Architect & Interface Design Engineer Ingersoll Rand (Trane / Nexia) 2016 – 2019
UX/UI & Graphic Designer Dell / Quest Software 2010 – 2016
Graphic Designer, maps Nokia / NAVTEQ 2007 – 2008
Own design practice Constant Studios 2006 – present

Selected work

Products, systems and the operations behind them.

Operating modelSupporting ISO 27001 readiness
SectekJul 2025–PresentOperations leadership
Operator tooling & logistics systems
S.O.C. & Logistics Manager
- Runs Security Operations Center (S.O.C.) operations across federal, commercial and cleared-contractor sites.
- Led the company-wide guard-tour platform migration from Lighthouse to TrackTik.
- Built and deployed a field daily-activity reporting app to field devices.
- Serves as the company’s ATF compliance liaison, managing firearms licensing, chain of custody and registration across field sites.
- Manages the iPhone fleet (MaaS360, Apple Business Manager) and a barcode inventory system, supporting ISO 27001 readiness.
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Ingersoll Rand / Nexia2016–2019Product UX + research
Architecting Nexia & ComfortSite experiences
UX Architect & Interface Design Engineer
54+ features across ComfortSite, Nexia Diagnostics, thermostat and mobile apps, shaped by usability studies and customer surveys.
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Collectiv Technologies2020–2024Design ops + leadership
Building design & delivery systems at Collectiv
Design Operations Officer / COO · Director of Design
Led design and operations for a global team across Lagos, India, Virginia and Tennessee; roadmap built from corporate goals.
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Dell / Quest Software2010–2016Multi-platform UX
Multi-platform vWorkspace
UX/UI & Graphic Designer
Five cross-platform apps: a Windows experience carried to iOS and Android, then Mac, Linux, HTML and embedded. Dell Software Silver Award, Q2 FY’14.
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Strivacity2019–2020Identity refresh + web system
Brand, web, and icon language for IAM
Sr. Contractor — UX, Interface & Graphics
A startup’s formal brand style guide, its website and an icon language of 100+ icons.
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“Good design is a lot like clear thinking made visual.”

Edward Tufte

How I lead

Diagnose the real constraint

Whiteboard sketch of a wireless sensor information architecture

Before anything gets drawn, I find the constraint that actually governs the work: a platform limit, a regulation, a handoff, a capacity gap.

See it in the Dell / Quest case

Design the system people can run

I design systems the people inside them can run without me: clear roadmaps, intake, standards and ownership.

See it in the Collectiv case

Run it like an operation

Research test stations set up around a round table

Design gets the same discipline as operations: cadence, inventory, reporting and a plan for when things break.

See it in the Sectek case

Make it real, then measure

Hand holding a 3D-printed touchscreen enclosure during a fit check

Prototypes go into real hands early, from usability rigs to 3D-printed enclosures, and what we learn changes the product.

See it in the Ingersoll Rand case

Earlier & side work

Print maps, identity work and things I make. More on the About page

Print cartographyNokia / NAVTEQ, 2007–08: convention and visitors bureau (CVB) and special-event maps, including Super Bowl XLII.
Identity workMarks for clients from a thermal-engineering firm to a counseling center, plus Constant Studios’ own.
Making3D printers in the studio; here, a resin print on its build plate.
Marks in the worldThe Magnificent 7 team-building mark, embroidered.

Hand-drawn sketch: a tangle of colored lines resolves through an iteration loop into a single straight line.

I’ve run Constant Studios since 2006, and the work has always come down to the same thing: find the real constraint, then design something people can actually run. Sometimes that’s a thermostat with a Homeowner View and a Technician View. Sometimes it’s operations for a team across Lagos, India, Virginia and Tennessee, or a label on a control board. I like the messy middle. I like shipping more.