Multi-platform vWorkspace · Constant Studios

The brief

Dell / Quest vWorkspace spanned multiple client platforms. The challenge was adapting a Windows-centered UI language to iOS, Android, Mac, Linux, HTML, and embedded surfaces without fragmenting the product experience.

My role

UX/UI and graphic design across five cross-platform applications: information architecture, wireframes, branding, and user testing.

Process

Establish a core IA that could flex across platforms
Adapt patterns to platform conventions without losing product identity
Validate with user testing across key surfaces

Keyboard-extension sketches and the New Pointer workflow: touch problems worked out on paper first.

Sketch: extended keyboard function, starting state — Keyboard extension sketch, 01: start.

Sketch: stacking keyboard commands — 04: stacking commands.

Sketch: multiple built command stacks — 06: multiple stacks built.

New pointer workflow, page 1 — New Pointer workflow, step 1.

New pointer workflow, page 5 — New Pointer workflow, step 5.

Touch gesture workflow page: the user touches the surface of the device — Touch gesture workflow (shareable deliverable).

The system

The iPad connector, Zero Client and non-Windows connector wireframes: one experience, carried across platforms.

iPad vWorkspace connector showing the apps space — iPad connector: apps space.

iPad vWorkspace connector with a desktop session open — Desktop session, connector chrome open.

iPad vWorkspace connector with the extended keyboard — Extended keyboard on tablet.

Zero Client wireframe page with annotations — Zero Client wireframe with notes.

Non-Windows connector connection settings, full list wireframe — Non-Windows connector: connection settings.

ThinShell UI specification page with annotated vWorkspace screens — ThinShell UI spec.

vWorkspace Web Access screen: not configured message — Web Access UI.

Detail & identity

The extended keyboard and the touch pointer, designed as reusable pieces of the connector family.

Extended keyboard feature mockup — Extended keyboard features.

Teal touch-pointer illustration — Touch pointer illustration.

Out in the world

The work was recognized with a Dell Software Silver Award (Q2 FY’14).

Dell Software Q2 FY14 Silver Award certificate presented to Scott Cress — Dell Software Q2 FY14 Silver Award.

Outcome

Designed and launched five cross-platform apps for iOS and Android, then carried the designs to Mac, Linux, HTML and embedded systems, covering QA, ideation, design, IA, wireframes, documentation, branding and user testing.

Adoption and outcome metrics: [placeholder]