Operator tooling & logistics systems

The brief

Sectek work sits in FAA-supporting / federal operational environments. Designing systems operators can run: logistics progressing into SOC leadership, field tooling, inventory discipline, and compliance pursuit.

My role

S.O.C. & Logistics Manager (McLean). Progression from logistics into SOC leadership. Ownership spans remote inspection schedules, SOPs, ISO 27001 pursuit, MaaS360 lifecycle, custom multi-platform field activity & incident reporting, and inventory barcoding.

Process

Diagnose operational friction — Where schedules, reporting, and inventory broke down for people in the field
Design tools operators will actually use — Multi-platform field activity and incident reporting shaped around real workflows

Daily Activity Report

The same screen in the phone layout — First screen (viewport): header with Sectek logo, mode toggle, Report Information

Sectek report app, desktop view: Report Information card with Report Recipients — Report Information card with Report Recipients

Sectek report app, desktop view: Officer Information card with Shift Hours — Officer Information card with Shift Hours

Sectek report app, desktop view: Activity Log with Type = Patrol — Activity Log with Type = Patrol

Sectek report app, desktop view: Full Vehicle Inspection entry with markers and Pre-Shift selected — Full Vehicle Inspection entry with markers and Pre-Shift selected

Sectek report app, desktop view: Narrative editor, Additional Attachments, supervisor-review notice and Submit button (not pressed) — Narrative editor, Additional Attachments, supervisor-review notice and Submit button (not pressed)

Sectek report app, desktop view: Supervisor review screen, with Approve and Flag for Revision. — Supervisor review screen, with Approve and Flag for Revision.

All states (21 more)

Sectek report app, desktop view: Report Recipients after '+ Add Additional Contact' (extra contact row) — Report Recipients after '+ Add Additional Contact' (extra contact row)

Sectek report app, desktop view: Activity Log, no type selected — Activity Log, no type selected

Sectek report app, desktop view: Activity Log with Type = Access Control — Activity Log with Type = Access Control

Sectek report app, desktop view: Activity Log with Type = Incident — Activity Log with Type = Incident

Sectek report app, desktop view: Activity Log, Type = Incident, police 'Yes' reveals case # field — Activity Log, Type = Incident, police 'Yes' reveals case # field

Sectek report app, desktop view: Activity Log with Type = Loading Dock Log — Activity Log with Type = Loading Dock Log

Sectek report app, desktop view: Loading Dock Log with Direction = Other (reveals describe field) — Loading Dock Log with Direction = Other (reveals describe field)

Sectek report app, desktop view: Activity Log with Type = Maintenance — Activity Log with Type = Maintenance

Sectek report app, desktop view: Activity Log with Type = Post Check — Activity Log with Type = Post Check

Sectek report app, desktop view: Activity Log with Type = Vehicle Inspection — Activity Log with Type = Vehicle Inspection

Sectek report app, desktop view: Vehicle Inspection damage/condition map, all five views (Top, Front, Rear, Left, Right), unmarked — Vehicle Inspection damage/condition map, all five views (Top, Front, Rear, Left, Right), unmarked

Sectek report app, desktop view: Activity Log with Type = Visitor — Activity Log with Type = Visitor

Sectek report app, desktop view: Activity Log with Type = Other — Activity Log with Type = Other

Sectek report app, desktop view: Damage map after one tap on each view: numbered markers plus legend — Damage map after one tap on each view: numbered markers plus legend

Sectek report app, desktop view: Damage map, Top view with one marker — Damage map, Top view with one marker

Sectek report app, desktop view: Damage map, Front view with one marker — Damage map, Front view with one marker

Sectek report app, desktop view: Damage map, Rear view with one marker — Damage map, Rear view with one marker

Sectek report app, desktop view: Damage map, Left Side (Driver) view with one marker — Damage map, Left Side (Driver) view with one marker

Sectek report app, desktop view: Damage map, Right Side (Passenger) view with one marker — Damage map, Right Side (Passenger) view with one marker

Sectek report app, desktop view: Daily Activity Report mode, full page, default state — Daily Activity Report mode, full page, default state

Sectek report app, desktop view: Daily Activity Report full page with a Vehicle Inspection entry in progress — Daily Activity Report full page with a Vehicle Inspection entry in progress

Incident / Special Report

Sectek report app, desktop view: Report Information with Incident Details (case #, date/time occurred and reported) — Report Information with Incident Details (case #, date/time occurred and reported)

Sectek report app, desktop view: Classification with pills selected; 'Other' reveals describe field — Classification with pills selected; 'Other' reveals describe field

Sectek report app, desktop view: Person 1 expanded: role-code pills (C/R/I/W/T/S/A/F) with W (Witness) selected, name/address/description fields — Person 1 expanded: role-code pills (C/R/I/W/T/S/A/F) with W (Witness) selected, name/address/description fields

Sectek report app, desktop view: Incident vehicle damage map, one marker on each of five views, with legend — Incident vehicle damage map, one marker on each of five views, with legend

Sectek report app, desktop view: Officer Certification statement, name and auto-filled date/time — Officer Certification statement, name and auto-filled date/time

All states (24 more)

Sectek report app, desktop view: First screen (viewport) in Incident mode: header, toggle, Report Information with Incident Details — First screen (viewport) in Incident mode: header, toggle, Report Information with Incident Details

Sectek report app, desktop view: Incident Type card, no type selected, First Responders pills — Incident Type card, no type selected, First Responders pills

Sectek report app, desktop view: Incident Type = Vehicle Accident with Police responder selected — Incident Type = Vehicle Accident with Police responder selected

Sectek report app, desktop view: Incident Type = Other reveals 'Other — Describe Type' field — Incident Type = Other reveals 'Other — Describe Type' field

Sectek report app, desktop view: Incident Classification: Group, Category, Classification pills — Incident Classification: Group, Category, Classification pills

Sectek report app, desktop view: Incident Location: location type, level, sector, photos on scene, where it occurred — Incident Location: location type, level, sector, photos on scene, where it occurred

Sectek report app, desktop view: Scene Conditions card — Scene Conditions card

Sectek report app, desktop view: Vehicle Information card, collapsed — Vehicle Information card, collapsed

Sectek report app, desktop view: Vehicle Information expanded with damage map — Vehicle Information expanded with damage map

Sectek report app, desktop view: Persons Involved with role-code legend, no persons added — Persons Involved with role-code legend, no persons added

Sectek report app, desktop view: Persons Involved after '+ Add Person' (Person 1 card, collapsed) — Persons Involved after '+ Add Person' (Person 1 card, collapsed)

Sectek report app, desktop view: Police Information card, default — Police Information card, default

Sectek report app, desktop view: Police Information, notified = Yes — Police Information, notified = Yes

Sectek report app, desktop view: Police Information, notified = No reveals explanation field — Police Information, notified = No reveals explanation field

Sectek report app, desktop view: Surface / Area Information, collapsed — Surface / Area Information, collapsed

Sectek report app, desktop view: Surface / Area Information, expanded — Surface / Area Information, expanded

Sectek report app, desktop view: Fire / Rescue Information, collapsed — Fire / Rescue Information, collapsed

Sectek report app, desktop view: Fire / Rescue Information, expanded, default — Fire / Rescue Information, expanded, default

Sectek report app, desktop view: Fire / Rescue: notified = No reveals explanation; transported = Yes reveals Hospital — Fire / Rescue: notified = No reveals explanation; transported = Yes reveals Hospital

Sectek report app, desktop view: Activity / Incident Log, no type selected — Activity / Incident Log, no type selected

Sectek report app, desktop view: Activity / Incident Log with Type = Incident — Activity / Incident Log with Type = Incident

Sectek report app, desktop view: Narrative (Incident Details), Additional Attachments, review notice and Submit button (not pressed) — Narrative (Incident Details), Additional Attachments, review notice and Submit button (not pressed)

Sectek report app, desktop view: Incident / Special Report mode, full page, default state — Incident / Special Report mode, full page, default state

Sectek report app, desktop view: Incident report full page with collapsible sections expanded and sample selections — Incident report full page with collapsible sections expanded and sample selections

Designed and built by Scott with Claude; deployed to field phones via Azure and IBM MaaS360. Shown with test data.

Make inventory and device lifecycle visible — Barcoding and MaaS360 practices that reduce ambiguity
Codify what must repeat — SOPs and inspection schedules that survive staff changes
Pursue compliance as system design — ISO 27001 as operating discipline, not paperwork theater

The system

Real screens, shown with test data. The field-reporting app gallery is under Approach above.

Outcome

Building remote inspection schedules, SOPs, ISO 27001 pursuit, and field tooling that make complex logistics and SOC work clearer for everyone involved.